Free delivery on orders over £45. It's not for you to prove that the faulty item was not of satisfactory quality in order to get it repaired or replaced during the first six months after purchase. Six months or more If a defect develops after the first six months, the burden is on you to prove that the product was faulty at the time the goods were delivered to you. Please read these terms carefully before ordering with us. Very prompt responses and friendly staff. One of the items I ordered was faulty and they got back to be immediately by email with a solution. faulty item. Contact Us Here. These are the terms and conditions on which we supply our products to you. I Contacted gymshark regarding a faulty item. Gymshark has 5 stars! The company dealt with my refund promptly and provided excellent customer service. Check out what 19,480 people have written so far, and share your own experience. Postcode / Email / Phone No. 1 WHO WE ARE AND HOW TO CONTACT US 1.1 Who I received a faulty item, got in contact with Gymshark through live chat. If you think that there might be a mistake in these terms, please let us know. After having a faulty item it was sorted imminently, with plenty of people in the team working it meant very prompt replies. Please contact us. I'm dissappoited because it was such a great item! Thank you Enjoy lasting quality, supreme comfort & the perfect fit. Spoke to a lovely helpful guy called Walid. Shop Gymshark men's & women's gym clothing, exclusively online. Faulty items cannot be returned through the portal. I emailed GymShark support but we all know they take forever to get back. I have ordered many items from Gymshark… I have ordered many items from Gymshark in the past and have always found them to be of high quality. Please read these terms carefully before ordering with us. Shop all women's activewear and loungewear now. Brilliant customer service. I noticed a t shirt I purchased during Black Friday sale has a tear on the back :( Clearly the item was faulty. He processed a replacement order straight away for me. These are the terms and conditions on which we supply our products to you. I will order from Gymshark again in the future 1 WHO WE ARE AND HOW TO CONTACT US 1.1 Wh Get ready to own your next workout in Bo+Tee. Even though the item wasn’t in stock, Abbie refunded me the cost of the item and the problem was resolved quickly. I had a faulty item and contacted gym shark on Twitter they were so quick at responding and resolved my issue straight away. Excellent customer service. If an item that you've bought at the Gymshark London store is faulty, please please come back to the store with the item and your receipt - we'll sort you out! If you think that there might be a mistake in these terms, please let us know. These terms tell you what you need to know about buying with us. Abbie provided excellent customer service and was fast and efficient. Order No. These terms tell you what you need to know about buying with us. The best customer service I have experienced. Shop our unmissable selection of gymwear including sports bras, crop tops, leggings and shorts. / ID* Please enter ‘#’ followed by your order number. * Please enter either the post code, email or phone number from the details when you purchased your items. Great customer service! With my last order which was purchased 3 months ago there was a fault with one of the items. A very happy customer & will continue to shop at Gymshark … I received a faulty item.
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